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Tuesday, May 26, 2020

Frequently Asked Questions

What is the difference between Public and Private tours?

A public tour is open to anyone that purchases a ticket. Private tours are typically purchased by groups wanting exclusive access to the location. Private nights are not open to the public, and require a deposit to reserve.

Can I bring my kids?

Only if they are age 18 or older and have purchased a ticket.

Can I bring my pet?

Pets will not be allowed.

I can't make the night I bought tickets for, can I get a refund?

We do not offer refunds. If you provide us with more than 7 days notice before your scheduled night we can provide you with a credit to use towards another night.

The night is sold out! Can I get one more ticket?

We cap the tour size to 15 people. Tour dates do sell out fast.

When do you have your Paranormal Tours?

Tours are on Saturday nights. There are typically 2 or 3 per month. Exact dates can be found on the Tour Schedule page

Can my friend/girlfriend/boyfriend/cousin/sister/brother/ect hang out during the investigation?

Only guests with a valid ticket will be allowed on site during the investigation time.

Can we go to the cemetary?

Unfortunately, the cemetery is not on the property owned by the Preston Castle Foundation.
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